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Home Phone. Speed Test. Download My Fios App. Contact us. Sign in. Choose your cart Mobile solutions. Home solutions. Have a phone you love? Line must remain active for 45 days. See vzw. Samsung Galaxy J3 Eclipse Support. Find device-specific support and online tools for your Samsung Galaxy J3 Eclipse. Select another device. Activate and setup. Activate your Galaxy J3 Eclipse Top 10 things to do with your new smartphone.
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All Topics. Social Networking. Using Verizon Wireless or Manufacturer Approved Accessories heading Check out this info on using compatible accessories. You can also learn how to turn off iMessage, transfer content and more. Prepare for an International Trip heading Here's how to check for service availability around the world and find the best plan for your trip abroad. Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: Watch this video to learn how to switch your device with another person on your account. Content Transfer Center heading Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Follow these instructions to see if there's coverage in your area. Power Cycle the Wireless Device heading Here's how to power your device off then back on. Create a Paired Connection - Windows heading Here's how to create a paired Bluetooth connection with a Windows computer. Samsung Galaxy J3 Simulator: Returning to a Call heading A visual guide on how to return to a call after multitasking, like browsing the internet, on your Samsung Galaxy J3.
Resolve Windows Device Manager Conflicts heading Here's how to resolve driver conflicts if your device doesn't properly interface with your computer. Samsung Galaxy J3 Simulator: Assigning a Ringtone to a Contact heading Learn how to assign a ringtone to a contact, so you know who's messaging your Samsung Galaxy J3 without looking at it.
See how to remove, restore and sync your contacts. Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account. Watch this video to learn how to merge duplicate contacts on your Android device. Check for Physical Damage heading Here's how to help determine if your device has damage.
Device Settings. Leave or Remove Copies of Email Messages on the Messaging Server heading Here's info on how to leave or remove copies of emails on the server. Standard Email Messaging Ports heading Here's info on standard email messaging ports, which can help with configuration of advanced email settings. Learn to fix your personal and corporate email with just a few simple steps. Find My Phone. Home Screen.
Disable Work Offline - Internet Browser heading Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
Device Locking FAQs heading To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase. Mobile Hotspot. Shutdown Prevention - Nougat 7. SIM Card. Replace a lost card or install a new one when you bring your own device BYOD and switch to Verizon mobile.
Cancel Text Messaging Subscriptions heading Here's how to cancel text messaging subscriptions from your phone. Text to Landline FAQs heading Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message. Add a personal touch to your messages with some of the easy tools in Verizon Messages.
Customize pictures, and even send an eGift from one of over 30 merchants. With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road. Having issues with your Wi-Fi connection? Have no fear! The device will power back on with original software and will prompt you again to install the software update.
If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access.
Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process. Please allow additional time for the apps on your device to continue to download after the software update.
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